An artifact/experiment designed to increase relatedness

"Often we see that artifacts [from research or a project]... lose the emotional vigor, the life that they had when the team was living it. So we tend to go with more of a 'warm data' approach. Can we make artifacts that help stories live vividly in the people who receive them? That help more people participate in creating their own stories?"

An experiment in how to encourage “travel” between subcultures in the organization

Use the player and transcript below to see a five-minute story about a “Passport” experiment, designed to encourage members of a large IT department to grow understanding and relationship with people in another department. The story is from a particular company, but the approach is an example of playfully injecting listening and understanding into a culture. In this video, Fit principal Marc Rettig tells the story and shows examples.

Listen with interactive transcript

Play button is at the bottom of the transcript. Clicking a word in the transcript jumps to that part of the audio. Want it bigger? Click the full-screen button in the bottom-right of the player, or open the live-transcript player in your browser.